Cookies are small pieces of text-only information that are stored by your browser on your computer's hard drive. The information stored in cookies cannot be used by itself to identify you. We can however link this information with other personal information we hold about you (see "Information Collected", above). See below for information on how we use cookies and the information collected using them.

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you will not be able to use all the interactive features of our site if cookies are disabled. Click here to find out how to disable/enable cookies.

How we use cookies

We use two types of cookies on this site: "session cookies" and "persistent cookies". Session cookies are temporary cookies that are deleted from your computer when you leave the site. We use session cookies: 

•  to allow you to carry information across pages of our site and avoid having to re-enter information;

•  to allow you to maintain a shopping basket;

• within registration, to allow you to access stored information;

•  to collect general information about you when you visit our web site. This information includes technical information related to your computer and the manner in which you are accessing our site, such as: the IP address of your computer; your operating system and browser software; the website addresses of the site from which you just came the site to which you go next; and certain operating metrics, such as the amount of time you use our web site.

Persistent cookies remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie). We use persistent cookies:

•  to help us recognise you as a unique visitor (just a number) when you return to our website;

•  to allow us to tailor content or advertisements to match your preferred interests, and to avoid showing you the same adverts repeatedly; and

•  to ensure you are not invited to complete a research surveys or other interactive features too often.

We aggregate the information we collect from all users using cookies to help us better understand how our site is used, and so that we can provide more meaningful information to corporate partners and more relevant content and advertisements to our users. This aggregated information is in anonymous form and we cannot identify you personally from it.

Third party cookies

These are cookies that are passed to your machine, not by our companies but from an independent, third party's company. We make use of YouTube to enhance your experience with us, in a similar manner we provide links to Twitter and Facebook to allow you to share your findings. Our pages that make use of these links may cause a cookie to be sent from that provider. Please check with the relevant third party website for more information regarding their use. Additionally, we make use of Google Analytics for the purpose of analysing our sites' usage. This will also result in a 3rd party cookie being placed on your device.

Accessing your records

If at any stage you would like to check the information held by us about you please either:

1. contact us here; or

2. write to Nikwax Limited, Unit F, Durgates Industrial Estate, Wadhurst, East Sussex, TN5 6DF.

Please mark your email or letter, "Nikwax Data Access Request".

We will take the necessary action within a reasonable time. We reserve the right to charge a fee of £10 for complying with such a request. We also reserve the right to take reasonable steps to confirm your identity before making any disclosure of information held by us.

Change to Privacy Policy

If we change this Privacy Policy, the amended Privacy Policy will be posted on this website and the revised Policy will take effect once posted. Your continued use of this website after the posting will signify your agreement to the new terms.

Transmission of data

Whilst we have taken all reasonable steps to ensure that the information you provide will be kept secure from unauthorised access we cannot guarantee that the information will be secure during transmission by you to this website. If you access this website from a country outside the European Economic Area (EEA) and view personal information held by us (such as your registration details), this will involve transferring such data to the computer you are using to access the website. You should be aware that the country in which you are viewing the data may have less stringent data protection laws than countries within the EEA.

Data controller

The data controller for the purposes of the Data Protection Act 1998 is Nikwax Limited of Unit F, Durgates Industrial Estate, Wadhurst, East Sussex, TN5 6DF.

We have notified the Information Commissioner of our processing, in accordance with the Data Protection Act 1998.

If you have any questions about our use of data held about you, please do not hesitate to contact us.